Refund policy

REVOCATION RIGHT
You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of revocation, you must inform us

To:

succulentswithlove
Danny Willmann
Nordracher Straße 20
77736 Zell am Harmersbach

Phone: 07835 2189878
Email: mail@succulentswithlove.com

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to revoke this contract. You can use the attached sample revocation form, but this is not mandatory. To comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the end of the revocation period.

Revocation Consequences
If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. We will use the same means of payment for this reimbursement as you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you notify us of the revocation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

Sample Revocation Form

(If you wish to revoke the contract, please fill out this form and return it.)

To:

succulentswithlove
Danny Willmann
Nordracher Straße 20
77736 Zell am Harmersbach

Phone: 07835 2189878
Email: mail@succulentswithlove.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of consumer(s)

_____________________________________________________

Address of consumer(s)